2. Personal Information
Personal Information shall be defined, but not limited to, as information that is specifically identifiable to a unique individual, information such as a name, address, individual’s telephone number, e-mail address, account number, information about an individual's activities if directly linked to that person (hereinafter “Personal Information”). Personal Information also includes, but shall not be limited to, demographic information, such as date of birth, one’s gender, geographic area, and personal preferences if such information can identifiable and unique.
3. Personal Information We Collect
Clever Hub collects Personal Information from Users in a number of ways, examples of such are: when Users visit the Clever Hub Site, Clever Hub collects Personal Information when Users: (1) register and set up an account; or (2) contact Clever Hub by e-mail for any reason; or (3) Users enter contact information of clients or potential clients for the purpose of engaging with them through the use of the Clever Hub platform. When Users visit the Clever Hub web site, some information is also automatically collected, such as the Users computer's Internet Protocol (“IP”) address, Users computer's operating system, the browser type, the address of a referring web site, and the time and date of Users visit and purchases. Clever Hub treats this information as Personal Information if it is combined with or linked to any of the identifying information mentioned above. While these may be some examples of how Clever Hub can gather and obtain User Personal Information, User shall not consider this to be an exhaustive list.
4. How We Use Personal Information
Clever Hub uses Personal Information to process User requests and provide Users with services, to inform Users about other products, to provide Users with products and/or services Clever Hub believes may be of interest to the User. When Clever Hub uses User Personal Information in its own marketing efforts, Clever Hub provides Users with options and do not disclose the User’s Personal Information to third parties, except as described in this Policy. Personal Information provided online may be linked together or merged with other Personal Information so that Clever Hub may better understand User needs and inform Users about Clever Hub products or services. Clever Hub also uses User Personal Information to send Users informational e-mails, including without limitation to newsletters, notifications by account owners, project managers, forum moderators, league managers, group members, and reminders of event schedules and attendance.
If Users send emails through the Clever Hub Site, the User must understand that the email will include email address and any personal message included. Due to the nature of the e-mail being sent from the Clever Hub Site, these emails are not private communications and therefore are not confidential. Clever Hub has no responsibility to keep such information confidential if User sends emails through the Clever Hub Site. User shall not use the Site or any software provided through the Site to send spam or content that violates this agreement or any other User agreement. To stop receiving emails from us or our clients, please click the link found at the bottom of each email or update your account preferences.
Clever Hub has put security measures into place in an effort to protect User’s Personal Information while such information is under Clever Hub control. All Personal Information relating to Users are stored in a reasonably secure environment, separate from the Site. User’s account information is accessible online only through the use of a confidential password. To protect the confidentiality of Personal Information, User must keep its password confidential and not disclose it to any other person. User is solely responsible for all uses of the Site by any person using User password. User shall advise Clever Hub immediately if User believes its password has been misused or improperly obtained.
7. Control of Personal Information
Clever Hub gives the User the opportunity to opt-out of receiving communications from Clever Hub, and to limit the use and disclosure of the User’s own Personal Information for purposes other than which it was originally collected or subsequently authorized. Every non-transactional email sent by Clever Hub servers includes a link to manage preferences. Use that link to opt-out of any communications from that sender. You can also opt out by sending an email to stephanie@Clever Hub.com with a reference to the email you received. Clever Hub does not sell, rent, or share Personal Information with third parties without User’s prior consent, except in the limited circumstances, such circumstances described in this Policy. Clever Hub acknowledges that EU individuals have the right to access the personal information that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to the contact information listed below. If requested to remove data, we will respond within a reasonable timeframe.
Clever Hub may share Personal Information with third-party vendors who assist Clever Hub in performing functions necessary to operate Clever Hub’s own business. These functions may include, but are not limited to, website hosting, credit card transaction processing, and data entry. Clever Hub limits User Personal Information shared with Clever Hub third-party vendors to that which Clever Hub believes is necessary to carry out those functions. In addition, Clever Hub may disclose Personal Information in the good faith belief that Clever Hub are lawfully authorized to do so, or that doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of Clever Hub, its users, its employees or the public. Clever Hub also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Information about Clever Hub Users, including Personal Information, may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition.
Notwithstanding any other provision, Clever Hub may also engage a data provider who may collect web log data from contacts in Clever Hub accounts (including IP address and information about browser or operating system), or place or recognize a unique cookie on such contacts' browsers to enable the delivery of customized content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data that Clever Hub users voluntarily have submitted to us, e.g., email address, that we may use to interface with a data provider solely in hashed, non-human readable form. To opt-out of these data provider cookies, please go to http://www.aboutads.info/choices
8. U.S.-Swiss Safe Harbor
Attn: Privacy Manager
249 South Highway 101, Suite 525
Solana Beach, CA 92075 US
Clever Hub has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
9. EU-US Privacy Shield
When a customer and Clever Hub have agreed by contract that transfers of personal information from the European Economic Area (“EEA”) will be transferred and processed pursuant to the Privacy Shield for the relevant services, when conducting those activities on behalf of its EEA customers, Clever Hub holds and/or processes personal information provided by the EEA customer at the direction of the customer. Clever Hub will then be responsible for ensuring that third parties acting as agents on its behalf meet the same standards.
Attn: Privacy Manager
249 South Highway 101, Suite 525
Solana Beach, CA 92075 USA
Clever Hub has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. Clever Hub is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
10. Cookies, IP Addresses and URLs
Automatically Collected Information: Clever Hub automatically receives certain types of Personal Information whenever a User interacts with Clever Hub. For example, when a User visits the Site, Clever Hub automatically collects the User IP address and the type of browser the User uses. Information may be automatically collected through the use of a term called "cookies." Clever Hub also collects various types of information called ‘clickstream information’, which is information about Users browsing behavior, such as IP address information, entry and exit points for the Site, search terms, web site addresses User visits, page views, and impressions. Cookies are also collected. Cookies are small text files placed on Users hard drive by a web site when Users visit a particular website. These files identify a User’s computer and record a User’s preferences and other data about a User’s visit so that when the User returns to the site, the site knows who the User is, and can personalize the User visit. Most browsers automatically accept cookies as the default setting. Users can modify the setting to reject cookies or to prompt Users before accepting a cookie from the sites User visit by editing browser options. Clever Hub may place or recognize a unique cookie on Users browser to enable Users to receive customized content or services. Any cookies made available to shopping carts or other tracking information sent to third parties will reflect only de-identified demographic or other data linked to data Users have voluntarily submitted to Clever Hub, will be encrypted, and will not be used to identify Users individually. If Users decide not to accept Clever Hub cookies, Users will still be able to access those parts of the Clever Hub site available to the general public, but Users may not be able to login or use the site's features or services, and Users may have a less satisfactory experience.
11. Links to Other Web Sites
12. Policy Changes